Frequently Asked Questions

What digital accounting products do you offer?

We offer a variety of digital accounting products to help you manage your finances and business efficiently, including: cloud and local accounting software designed to meet the needs of various business activities.

Are these products suitable for beginners or just professionals?

We have products suitable for all levels, from beginners and small business owners to professional accountants and large corporations. Each product comes with a detailed description of its level (Beginner, Intermediate, Advanced). If you are unsure, contact us and we will assist you.

Are the programs compliant with accounting standards?

Yes, all our accounting software is designed to be fully compliant with local and international accounting standards (such as IFRS). We also provide periodic updates to ensure ongoing compliance.

What payment methods are available?

We support a wide range of secure payment methods, including: Credit Cards (Visa, MasterCard), Mada, PayPal, STC Pay, and Bank Transfer. All transactions are processed through fully encrypted payment gateways.

How is the product delivered after purchase?

Since we specialize in digital products, delivery is instant and electronic. You will receive a direct download link for the product via email, and you will also find it in your account on our website immediately after payment is completed.

Do you offer technical support after purchase?

Yes, we offer comprehensive technical support via live chat, email, and phone. We are committed to helping you resolve any issues or answering your inquiries to ensure you get the most out of our products.

Can I return the product and get a refund?

Due to the nature of digital products that are received and used instantly, they are non-returnable and non-refundable, in order to protect intellectual property rights and content.

Do you offer training courses on using the software?

Yes, we provide recorded and live (online) training courses covering all levels. Our blog also contains detailed tutorials and articles on the latest accounting technologies.

Can I request a custom accounting software design or Excel template?

Yes, we offer custom design services. You can contact us to explain your needs, and we will provide you with a suitable quote. We specialize in establishing innovative accounting systems for companies.

How can I contact you?

We are happy to hear from you at any time via live chat on the website, email, phone, or through the "Contact Us" form.