Frequently asked questions

We offer a variety of digital accounting products that help you manage your finances and business efficiently, including: cloud-based and local accounting software.

We have products suitable for all levels, from beginners and small business owners to professional accountants and large enterprises. Each product comes with a detailed description of its level (beginner, intermediate, advanced) and who it is designed for. If you’re not sure which product is right for you, contact us and we’ll help you choose.

Yes, all of our accounting software is designed to be fully compliant with [mention the applicable local or international accounting standards, such as IFRS (International Financial Reporting Standards) or Saudi Accounting Standards]. We also provide regular software updates to ensure compliance with any changes in standards or regulations.

We support a wide range of secure and reliable payment methods, including: [list payment methods in detail, such as: credit cards (Visa, MasterCard, American Express), Mada cards, PayPal, STC Pay, bank transfer, cash on delivery (if available)]. All transactions are processed through secure, encrypted payment gateways to protect your financial information.

As we specialize in digital products, all items are delivered electronically immediately after the payment is completed. You will receive a direct download link to the product in your email, and it will also be available in your personal account on our website.

Yes, we provide comprehensive technical support for all our customers. You can contact our support team through [mention contact methods: live chat on the website, email, phone number] if you face any difficulty using the product or have any questions. We are committed to helping you get the most out of our products.

No, because it is a digital product that is delivered immediately upon purchase, it is non-returnable and non-refundable due to its instant usability and to protect the content.

Yes, we provide both recorded and live (online) training courses on how to use leading accounting software. Our courses cover all levels, from beginners to professionals. We also provide detailed tutorials and articles about the evolution of accounting software and the latest technologies in accounting on our blog.

Yes, we offer custom accounting software development and tailored Excel templates. You can contact us with your detailed requirements, and our team will provide you with a suitable quote. We specialize in setting up accounting systems for companies and delivering innovative solutions that meet our clients’ needs.

You can reach us at any time through live chat on the website, email, phone number, or the contact form on our site. We value your communication and are happy to answer all your questions.